Electronic Payment Roles and Responsibilities

StakeholderRole and Responsibility
Financial Institutions – Tolling–ParkingReconcile payments of electronic toll transactions with toll authorities and bridge or tunnel operators.
Toll AuthoritiesResponsible for managing the electronic toll collection process and detecting and processing violations of motorist that go through a toll plaza without paying.
Responsible for lifting toll payments during extreme events, such as natural disasters and mass evacuations are required.
Manage reciprocity agreements between toll agencies/service centers by exchanging information that supports reconciliation of toll charges by customers that are enrolled with other toll service centers.
Exchange toll schedule information, customer information and other toll service information to coordinate toll operations.